Communication Workers of America: Working People Need Protections for U.S. Call Center Jobs and a “Better Deal”
Raise the wages and incomes of American workers and create millions of good-paying jobs: Our plan for A Better Deal starts by creating millions of good-paying, full-time jobs by directly investing in our crumbling infrastructure and prioritizing small business and entrepreneurs, instead of giving tax breaks to special interests. We will aggressively crack down on unfair foreign trade and fight back against corporations that outsource American jobs. We will fight to ensure a living wage for all Americans and keep our promise to millions of workers who earned a pension, Social Security and Medicare, so seniors can retire with dignity.
Lower the costs of living for families: We will offer A Better Deal that will lower the crippling cost of prescription drugs and the cost of a college or technical education that leads to a good job. We will fight for families struggling with high monthly bills like childcare, credit card fees, and cable bills. We will crack down on monopolies and the concentration of economic power that has led to higher prices for consumers, workers, and small business – and make sure Wall Street never endangers Main Street again.
Build an economy that gives working Americans the tools to succeed in the 21st Century: Americans deserve the chance to get the skills, tools, and knowledge to find a good-paying job or to move up in their career to earn a better living. We will commit to A Better Deal that provides new tax incentives to employers that invest in workforce training and education and make sure the rules of the economy support companies that focus on long-term growth, rather than short-term profits. We will make it a national priority to bring high-speed Internet to every corner of America and offer an apprenticeship to millions of new workers. We will encourage innovation, invest in advanced research and ensure start-ups and small business can compete and prosper.
(Video of Better Jobs announcement at bottom of post)
Richard Trumka, President of the AFL-CIO praised today’s announcement.
“We applaud Sen. Chuck Schumer’s leadership and the Senate Democrats for committing to better trade deals and creating the good jobs that working people deserve. Particularly notable in this agenda are the demands for increased public input and transparency in trade negotiations—including the call for town hall meetings across the country—as well as the continued commitment to long-needed action on currency and trade enforcement. This blueprint provides a good start but also must ensure that working people across North America are free to join together to negotiate a fair return on our work. We look forward to working with the Senate to replace the North American Free Trade Agreement’s corporate-driven rules and enact other innovative trade reforms beneficial to working families.”
After the details of the Democratic Party’s “better deal” were released the Communications Workers of America issued a statement highlighting the need to protect call center jobs from offshoring.
The Democratic Party’s plan for a better deal on trade and jobs outlines real policies to help working families fight back against corporations that want to shift more jobs overseas and cut wages and benefits for working Americans.
For the first time, lawmakers are recognizing the impact of the tens of thousands of U.S. customer service jobs that have disappeared over past years, as corporations ship good call center jobs to Mexico, India, the Philippines and other countries.
CWA has been pressing Congress to stop this flood of jobs overseas. Corporations are boosting their profits and enriching their investors at the expense of working Americans, and communities are devastated when these good service jobs disappear. And as more jobs are sent offshore, more pressure is brought to bear on U.S. workers to accept lower wages and benefits as the price for keeping any job at all.
The Democratic “Better Deal” plan includes crucial legislation introduced by Senator Bob Casey (D-Pa.) that would help restrict call center offshoring and reverse the loss of thousands of good customer service jobs in the U.S. It also would provide important consumer safeguards.
Overall, the “Better Deal” plan will give working people a long overdue voice in what happens to their jobs and their communities. It ends the tax incentives and other rewards that corporations now get for sending jobs overseas; encourages companies to bring jobs back to the U.S. with financial incentives; fully restores “Buy America” requirements for all taxpayer-funded projects, and makes improving U.S. wages and good jobs a key objective of our trade policy.
The Better Deal plan would require companies that handle sensitive U.S. consumer data abroad, including call centers, to disclose to customers what country they are physically located in and the level of data protection in that country.
U.S. trade deals should benefit working families, consumers and communities, not just investors and big corporations. The Better Deal plan provides real solutions to do just that.